Supply Chain Coordinator

Thinking Careers.    Discover Opal! 

As part of the Nippon Paper Group, Opal is one of Australasia’s leading packaging and paper companies and we employ more than 4,500 team members across our operations. We manufacture goods that you see, touch and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.  

We stand for innovation, smart solutions and sustainability and this is an exciting time to join us as we build our own unique culture fuelled by confidence, energy and passion.   


Discover the Opportunity 

We are looking for our next generation of Supply Chain Coordinator. This role will play an integral part of our paper manufacturing supply chain. By acting as the conduit between our manufacturing business and the customers, you will provide ongoing support in the areas of order management, demand planning, and logistics management.


You will contribute to the success of Opal by:

  • Develop Customer Specific KPI data and maintain regular contact and review with customers.
  • Respond to all customer queries regarding products, price and delivery.
  • Manage customer complaints and credits.
  • Communication of potential stock-out issues to Supply Chain Team.
  • Collate, review and load all customer demand forecasts. 
  • Generate inventory replenishments; closely monitor consumption and forecasts to identify any issues.
  • Set priorities for customer supply and escalate issues internally and externally.


Discover Yourself.

We are able to offer a varied career journey with experiential learning gained from cross-functional and lateral moves. We embrace diversity in all its forms and we look for curious individuals who thrive in an environment of change.


Specifically for this role, we expect you will have;

  • Minimum 5 years in a Supply Chain or Customer Service role preferably in a manufacturing business.
  • Qualification in Supply Chain or Business Admin (or other relevant area).
  • A strong sense of self-drive and a continuous improvement mindset.
  • Previous experience working with LEAN manufacturing principals and best practice problem solving methodology (Kepner/5Whys/Fishbone) etc will be highly regarded.


For more information please contact Dean Jones on +614 91158351 or jump right in by sending us your CV.