Sales Support Officer

Discover Opal….

We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.

We stand for innovation, smart solutions, and sustainability!

Discover the Opportunity....

An exciting opportunity has arisen for a Sales Support Officer to join our Opal Specialty Packing team at the Orchard Hills, NSW site.

This role will be responsible for dealing with all external and internal customer transactions in a manner that builds a positive working partnership and supports customer needs and expectations. The role will encompass all elements of the internal sales process (order entry, quoting, artwork & design co-ordination, order status and communication and project co-ordination). 

This is a great foundation role to build your career with Opal.

You will contribute to the success of Opal by:

• Receiving and managing inbound calls
• Entering customer orders and tracking order status of jobs
• Liaising with customers relating to process enquiries, orders, price variances and queries
• Co-ordinating artwork and design requests
• Working with estimating to learn how quotes are built and uploaded into the system
• Creating quotes via Ispek & ICollect (internal applications)

Discover Yourself….

We are able to offer a varied career journey with experiential learning gained from cross-functional and lateral moves. We embrace diversity in all its forms and we look for curious individuals who thrive in an environment of change.

Specifically for this role, we expect you will have;

• Some sales and/or marketing experience, preferably in a manufacturing environment
• Some experience or exposure to estimating
• Well developed analytical and problem solving skills
• Strong customer service and relationship management skills
• Able to demonstrate an ongoing commitment to learning and personal development.
• Comfortable in using ERP Systems and MS Office suite

Discover more… by visiting our website at www.opalanz.com

For more information, please contact Annik Pearson on +61 438 310 927, alternatively jump right in by sending us your CV.

Our Opal Values

Thinking packaging. Discover Opal.