Junior Account Manager

Discover Opal

As part of the Nippon Paper Group, Opal is one of Australasia’s leading packaging and paper companies and we employ more than 4,500 team members across our operations.

Discover the Opportunity

Based out of our Revesby site, the Junior Account Manager will be responsible for managing small enterprise customers and provide administrative assistance where directed to improve sales process and drive profitable revenue, within the industrial and protein segments in NSW and Queensland.

You will contribute to the success of Opal by:

• Proactively establish an engagement program to manage current <$50K p.a. customer category, to drive revenue growth and reduce customer churn.
• Make initial contact with all new Opal Lightning leads and allocate to Territory Managers accordingly to follow-up.
• Provide an administrative level of support to the sales team that helps them to maximise customer facing time and increased call frequency and quote conversion rates.
• Maintain Opal Lightning with relevant information regarding new leads and customer intelligence. Eg Call Frequency Event Planning, Account Plans and Pipelines.
• Raise quotes, ensuring price alignment where required. Quote conversion and quote follow-up.
• Materialise quotes, generate artworks, artwork revisions and tooling quotes.
• SAP Masterdata updates for new customers – Customer on-boarding and/or changes

Discover Yourself….

We are able to offer a varied career journey with experiential learning gained from cross-functional and lateral moves. We embrace diversity in all its forms and we look for curious individuals who thrive in an environment of change.

Specifically for this role, we expect you will have;

• Tertiary qualifications in sales, marketing or commerce preferred
• Experience in a sales team would be beneficial but not essential
• FMCG or manufacturing background would be beneficial but not essential
• Role would provide a development pathway towards Account or Sales Management career opportunities.
• Strong communication, presentation & customer service skills
• Knowledge of Lightning or salesforce.com and data base management

Discover more… by visiting our website at www.opalanz.com