Key Account Manager

Discover Opal….


As part of the Nippon Paper Group, Opal is one of Australasia’s leading packaging and paper companies and we employ more than 4,500 team members across our operations.   We manufacture goods that you see, touch and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.  


We stand for innovation, smart solutions and sustainability and this is an exciting time to join us as we build our own unique culture fuelled by confidence, energy and passion.   


Discover the Opportunity....


We have an exciting new opportunity available to join the Opal Cartons Australia business as a Key Account Manager based at our Heidelberg, VIC site.


Opal Cartons Australia works closely with customers to produce innovative folding carton packaging servicing various markets including FMCG, dry grocery products, personal & home care, convenience food, dairy and frozen food. The division’s carton product portfolio includes quick service restaurant (QSR) cartons, carton sleeves, carry packs, facial tissue cartons, confectionery cartons, general retail folding cartons, and cartons for technology gadgets and medical products.


The customers in your portfolio will be mainly VIC based, but some in SA which will require periodic travel interstate.


You will contribute to the success of Opal by:

  • Developing a productive working relationship with your key account customers and an in-depth knowledge of their businesses and both short and long-term needs
  • Identifying New Product Development (NPD) opportunities within your accounts
  • Improving gross margin through value engineering
  • Building a strong brand equity through innovation, sustainability and supply focus


Discover Yourself….


We are able to offer a varied career journey with experiential learning gained from cross-functional and lateral moves.    We embrace diversity in all its forms, and we look for curious individuals who thrive in an environment of change. Specifically for this role, we expect you will have;


  • An established track record of successfully managing and growing large value customers
  • Ideally experience in packaging or related industry
  • Ability to take ownership and drive customer outcomes
  • Strong problem solving and analytical skills
  • Strong project management and time management skills
  • Well-developed influencing, negotiation, change management and conflict resolution skills


Discover more… by visiting our website at


For more information please contact Annik Pearson on +61 3 9730 5451 or jump right in by sending us your CV.