Sales Support Coordinator

Discover Opal…

From everyday essentials to iconic brands, our products are part of daily life — trusted by leading names in FMCG, Industrial, and Retail .

We stand for innovation, smart solutions, and sustainability!

Discover the Opportunity…

As we’re now entering an exciting new era, expanding into the digital print market, an exciting opportunity has arisen within Opal Specialty Packaging (OSP) based at our Rocklea site, to support our high-performing sales team. This is a great opportunity to expand your sales support and customer service capabilities whilst being part of a great team and working environment. 

You’ll be at the centre of our operations, providing essential support to Sales, Estimating, and Customer Service teams so they can focus on what they do best: building relationships and growing our business.

How You’ll Make an Impact…

In this fast-paced and collaborative role, you will:

• Coordinate front-end requirements to meet short lead-time production schedules, ensuring seamless handover between sales, estimating, and production
• Maintain clean, accurate customer master data in SAP and Dynamics 365
• Manage and maintain active customer supply agreements
• Coordinate customer EDMs including price updates, product launches, and marketing content

Your work will directly support our ability to deliver smarter, faster, and more sustainable packaging solutions.

What You’ll Bring…

• 2+ years’ experience in sales support, commercial coordination, or customer service
• Experience in manufacturing or packaging (highly regarded)
• Strong attention to detail and a commitment to data accuracy
• Proficiency with Microsoft Office; SAP, CRM experience (preferably Dynamics 365); BI tools such as QlikView (highly regarded)
• Excellent written and verbal communication skills
• A customer-focused mindset with a passion for continuous improvement
• Confidence working cross-functionally and collaborating with diverse stakeholders

Discover more…

Learn more about who we are and what we do at www.opalanz.com

Our Opal Values

Thinking packaging. Discover Opal.